Product video doesn't play when it is not placed first in the sort order.

[aashan10]

Preconditions (*)

• Magento Version : 2.2.9

• PHP 7.1.32

• MySQL Ver 14.14 Distrib 5.7.28, for Linux (x86_64) using EditLine wrapper

• Sample data is used.

Steps to reproduce

1. Edit the simple product of a configurable product and add a product video. ( In our case, we have used Chaz Kangeroo Hoodie as Configurable Product and Chaz Kangeroo Hoodie-XS-Black as its simple product )
2. The video used is https://www.youtube.com/watch?v=L4XjEuCPOJY.
3. Now, sort the video in media gallery to make it seen anywhere but not the first position.
4. Save the product.
5. View the configurable product in storefront product details page.
6. Click on the color swatch to view the simple product media gallery.
7. Click the video thumbnail and play the video.

Expected result

1. The video should play when clicked on the thumbnail.

Actual result

1. Only the thumbnail image of the youtube video is visible.
2. The video is not played if the video is not in the first position according to the sort order in admin panel.
   

Addition Information

#26709 (comment)

I could easily reproduce the issue on the latest 2.4-develop

[magento-deployment-service]

Thanks for opening this issue!

[m2-assistant]

Hi @aashan10. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@aashan10 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

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[m2-assistant]

Hi @ajijshekh123. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[ajijshekh123]

Give me @magento give me 2.4-develop instance

[magento-engcom-team]

Hi @ajijshekh123. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @ajijshekh123, here is your Magento instance.
Admin access: https://i-26709-2-4-develop.instances.magento-community.engineering/admin_723b
Login: d5dd5377 Password: 0ad3122db139
Instance will be terminated in up to 3 hours.

[ajijshekh123]

Hello @aashan10,
After clicking on a video, Youtube video is played properly.
See attached the video and Let me know which points are missing in my end or is it working fine.

Thanks.

[matthew-muscat]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @matthew-muscat. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @matthew-muscat, here is your Magento instance.
Admin access: https://i-26709-2-4-develop.instances.magento-community.engineering/admin_36ba
Login: c6016c60 Password: 7ca19cfdb748
Instance will be terminated in up to 3 hours.

[matthew-muscat]

@ajijshekh123 — confirming i'm able to repeat the issue on Magento v2.3.4 and also the latest Magento 2.4-develop snapshot.

The behaviour specifically occurs when viewing a configurable product, making a selection of a specific configuration, which contains a video located in any area other than the first image position.

If the instance remains online, this can be viewed over at...
https://i-26709-2-4-develop.instances.magento-community.engineering/example-configurable-product.html

[matthew-muscat]

Upon further investigation, it appears that this issue is due to the data on the Magento_ProductVideo/js/fotorama-add-video-events widget

Specifically optionsVideoData looks to have the video data always set as the first object in the array of product media gallery assets.

It would appear the sort order of the gallery is not occurring in https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/ConfigurableProduct/Block/Plugin/Product/Media/Gallery.php#L62

[ghost]

✅ Confirmed by @matthew-muscat
Thank you for verifying the issue! 👍 Your confirmation will help us to acknowledge and process this report.

[m2-assistant]

Hi @vishvesshah. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

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• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
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  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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[vishvesshah]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @vishvesshah. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[tuyennn]

#29690
#28875
#30938

[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 2. Verify that the issue is reproducible on 2.4-develop branch
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     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[engcom-Delta]

Hi @aashan10 ,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is no more reproducible.

Hence we are closing this issue.

Thanks,