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Youtube videos on simple products of configurable products cannot be played #28875

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Quinten opened this issue Jun 24, 2020 · 7 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Reported on 2.3.3 Indicates original Magento version for the Issue report.

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@Quinten
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Quinten commented Jun 24, 2020

Preconditions (*)

Magento Version 2.3.3
with Magento Blank Theme

Steps to reproduce (*)

  1. Create a configurable product with swatches.
  2. Add a youtube video to at least 2 of the simple products derived from the configurable product.
  3. Go to the product detail page of the configurable product.
  4. Click on the first swatch. This adds a video thumb to the gallery.
  5. Click the thumb and play the video.
  6. Click on the second swatch. The gallery is updated with a new video thumb.
  7. Click that video thumb and try to play the video.

Expected result (*)

There should be a play button over the video, so the video can be played.

Actual result (*)

There is no play button over the video, so the video cannot be played.

Screen Recording 2020-06-24 at 16.54.42.zip


Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Jun 24, 2020

Hi @Quinten. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

Please, add a comment to assign the issue: @magento I am working on this


@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Jun 24, 2020
@swathishs swathishs self-assigned this Jun 24, 2020
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m2-assistant bot commented Jun 24, 2020

Hi @swathishs. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@swathishs
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@magento give me 2.4-develop instance

@magento-engcom-team
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Hi @swathishs. Thank you for your request. I'm working on Magento 2.4-develop instance for you

@magento-engcom-team
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Hi @swathishs, here is your Magento instance.
Admin access: https://i-28875-2-4-develop.instances.magento-community.engineering/admin_bbfc
Login: b59ad243 Password: 7091ca18a39e
Instance will be terminated in up to 3 hours.

@swathishs
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@Quinten : The issue is not reproducible in Magento 2.4 develop instance. Please find the attachment below:
2diX5p7Jrv

@Quinten
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Quinten commented Jun 25, 2020

@swathishs Thank you!

I will have to look further then...

@Quinten Quinten closed this as completed Jun 25, 2020
@swathishs swathishs reopened this Jun 25, 2020
@ghost ghost unassigned swathishs Jun 25, 2020
@swathishs swathishs self-assigned this Jun 25, 2020
@swathishs swathishs reopened this Jun 25, 2020
@ghost ghost unassigned swathishs Jun 25, 2020
@swathishs swathishs self-assigned this Jun 25, 2020
@magento-engcom-team magento-engcom-team added the Reported on 2.3.3 Indicates original Magento version for the Issue report. label Nov 13, 2020
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