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Updated Unified Profiles docs to match current UI

Merge timing

June 10, 2024

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#6500

@forstisabella forstisabella added the content-update updates to content that are not new features, includes grammar fixes, added notes label Jun 4, 2024
@forstisabella forstisabella requested a review from a team as a code owner June 4, 2024 19:49
@forstisabella forstisabella requested review from pwseg and removed request for a team June 4, 2024 19:49
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## Step 1: Select your data sources
## Step 1: Select your data source

<!---confirm w/ Cheryl that the following warning admonition is still true --->

> warning "Unable to change data source selection after this step"
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If a user selects CSV uploader - they can go back and change to a different type of source even if they've uploaded CSVs in the past.

For other source types, they can choose a different source type IF they haven't started any of the set up for the source type they selected.

5. Return to your Unified Profiles workspace and upload your CSV file. You can upload 1 CSV file at a time. The CSV file that you upload must contain fewer than 10,000 rows and only contain the characters outlined in the [Allowed CSV file characters](/docs/unify/csv-upload/#allowed-csv-file-characters) documentation.
6. Click **Finish** to return to the Getting started page.
_(Optional)_: To upload additional CSV files, repeat steps 1-6.
7. When you've finished uploading your profiles, click **Add identifiers and traits** to start [Step 3: Add identifiers and traits](#step-3-add-identifiers-and-traits).
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For the CSV upload case - we will be defaulting identifiers so customers will just be reviewing / validating the identifiers that we set.

4. When you're satisfied with your identifiers, click **Add computed traits**.
5. Select up to two traits and click **Save**. <br> _Segment recommends selecting **Total inbounds**, or the number of inbound attempts that resulted in a customer engagement, and **Frequent inbound channel**, which identifies the most frequently used communication channel._
6. **(Optional)**: Set up predictive traits by selecting the **Set up predictive traits** dropdown and clicking **Complete setup** next to one or both traits. For more information about predictive traits, see Segment's [Predictions documentation](/docs/unify/Traits/predictions/){:target="_blank"}.
6. _(Optional)_: Set up predictive traits by selecting the **Set up predictive traits** dropdown and clicking **Complete setup** next to one or both traits. For more information about predictive traits, see Segment's [Predictions documentation](/docs/unify/Traits/predictions/){:target="_blank"}.
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Customers can't create predictive traits until a certain number of events have been received in the workspace, so it will be greyed out for them until they reach the threshold. I don't think we were able to get a clear answer on what this magic number was, so we left it vague in the UI
Screenshot 2024-06-05 at 5 17 00 PM

@forstisabella forstisabella changed the base branch from develop to master June 10, 2024 22:44
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3 participants