Display explicit errors if websocket connection cannot be stablished

portal-ui/src/screens/Console/Buckets/BucketDetails/BrowserHandler.tsx

@@ -26,6 +26,7 @@ import { containerForHeader } from "../../Common/FormComponents/common/styleLibr
 import ListObjects from "../ListBuckets/Objects/ListObjects/ListObjects";
 import { IAM_SCOPES } from "../../../../common/SecureComponent/permissions";
 import {
+  errorInConnection,
   newMessage,
   resetMessages,
   setIsOpeningOD,
@@ -70,7 +71,8 @@ let wsInFlight: boolean = false;
 
 const initWSConnection = (
   openCallback?: () => void,
-  onMessageCallback?: (message: IMessageEvent) => void
+  onMessageCallback?: (message: IMessageEvent) => void,
+  connErrorCallback?: (message: string) => void
 ) => {
   if (wsInFlight) {
     return;
@@ -104,10 +106,17 @@ const initWSConnection = (
 
   const reconnectFn = () => {
     if (errorCounter <= 5) {
-      initWSConnection(() => {}, onMessageCallback);
+      initWSConnection(() => {}, onMessageCallback, connErrorCallback);
       errorCounter += 1;
     } else {
-      console.error("Websocket not available.");
+      console.error(
+        "Websocket not available. Please review that your environment settings are enabled to allow websocket connections and that requests are made from the same origin."
+      );
+      if (connErrorCallback) {
+        connErrorCallback(
+          "Couldn't establish WebSocket connection. Please review your configuration and try again."
+        );
+      }
     }
   };
 
@@ -245,6 +254,7 @@ const BrowserHandler = () => {
         try {
           const newRequestID = currentRequestID + 1;
           dispatch(resetMessages());
+          dispatch(errorInConnection(false));
 
           const request: WebsocketRequest = {
             bucket_name: bucketName,
@@ -266,7 +276,18 @@ const BrowserHandler = () => {
         const dupRequest = () => {
           initWSRequest(path, date);
         };
-        initWSConnection(dupRequest, onMessageCallBack);
+
+        const fatalWSError = (message: string) => {
+          dispatch(
+            setErrorSnackMessage({
+              errorMessage: message,
+              detailedError: message,
+            })
+          );
+          dispatch(errorInConnection(true));
+        };
+
+        initWSConnection(dupRequest, onMessageCallBack, fatalWSError);
       }
     },
     [bucketName, rewindEnabled, showDeleted, dispatch, onMessageCallBack]

portal-ui/src/screens/Console/Buckets/ListBuckets/Objects/ListObjects/ListObjectsTable.tsx

@@ -117,9 +117,13 @@ const ListObjectsTable = ({ internalPaths }: IListObjectTable) => {
   const selectedObjects = useSelector(
     (state: AppState) => state.objectBrowser.selectedObjects
   );
+  const connectionError = useSelector(
+    (state: AppState) => state.objectBrowser.connectionError
+  );
   const anonymousMode = useSelector(
     (state: AppState) => state.system.anonymousMode
   );
+
   const displayListObjects = hasPermission(bucketName, [
     IAM_SCOPES.S3_LIST_BUCKET,
     IAM_SCOPES.S3_ALL_LIST_BUCKET,
@@ -228,6 +232,21 @@ const ListObjectsTable = ({ internalPaths }: IListObjectTable) => {
     return elements;
   };
 
+  let errorMessage =
+    !displayListObjects && !anonymousMode
+      ? permissionTooltipHelper(
+          [IAM_SCOPES.S3_LIST_BUCKET, IAM_SCOPES.S3_ALL_LIST_BUCKET],
+          "view Objects in this bucket"
+        )
+      : `This location is empty${
+          !rewindEnabled ? ", please try uploading a new file" : ""
+        }`;
+
+  if (connectionError) {
+    errorMessage =
+      "Objects List unavailable. Please review your WebSockets configuration and try again";
+  }
+
   return (
     <TableWrapper
       itemActions={tableActions}
@@ -241,16 +260,7 @@ const ListObjectsTable = ({ internalPaths }: IListObjectTable) => {
       } ${detailsOpen ? "actionsPanelOpen" : ""}`}
       selectedItems={selectedObjects}
       onSelect={!anonymousMode ? selectListObjects : undefined}
-      customEmptyMessage={
-        !displayListObjects && !anonymousMode
-          ? permissionTooltipHelper(
-              [IAM_SCOPES.S3_LIST_BUCKET, IAM_SCOPES.S3_ALL_LIST_BUCKET],
-              "view Objects in this bucket"
-            )
-          : `This location is empty${
-              !rewindEnabled ? ", please try uploading a new file" : ""
-            }`
-      }
+      customEmptyMessage={errorMessage}
       sortConfig={{
         currentSort: currentSortField,
         currentDirection: sortDirection,

portal-ui/src/screens/Console/ObjectBrowser/objectBrowserSlice.ts

@@ -36,6 +36,7 @@ const initialState: ObjectBrowserState = {
   objectDetailsOpen: false,
   loadingVersions: true,
   loadingObjectInfo: true,
+  connectionError: false,
   rewind: {
     ...defaultRewind,
   },
@@ -365,6 +366,14 @@ export const objectBrowserSlice = createSlice({
     setAnonymousAccessOpen: (state, action: PayloadAction<boolean>) => {
       state.anonymousAccessOpen = action.payload;
     },
+    errorInConnection: (state, action: PayloadAction<boolean>) => {
+      state.connectionError = action.payload;
+      if (action.payload) {
+        state.loadingObjects = false;
+        state.loadingObjectInfo = false;
+        state.objectDetailsOpen = false;
+      }
+    },
   },
 });
 export const {
@@ -412,6 +421,7 @@ export const {
   setSelectedBucket,
   setLongFileOpen,
   setAnonymousAccessOpen,
+  errorInConnection,
 } = objectBrowserSlice.actions;
 
 export default objectBrowserSlice.reducer;

portal-ui/src/screens/Console/ObjectBrowser/types.ts

@@ -96,6 +96,7 @@ export interface ObjectBrowserState {
   retentionConfig: IRetentionConfig | null;
   longFileOpen: boolean;
   anonymousAccessOpen: boolean;
+  connectionError: boolean;
 }
 
 export interface ObjectManager {