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merged 16 commits into from
Dec 22, 2020

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vpsnak
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@vpsnak vpsnak commented Nov 23, 2020

Fix "The response is in wrong format." error while generating dhl shipping label. When product name has unicode characters substr() is sending � in causing erros dhl syntax errors.

Description (*)

DHL shipping.log produces error "Error in parsing request XML:The element type "PieceContents" must be terminated by the matching end-tag "</PieceContents>"."

This is caused in our use case by substr() not supporting multibyte characters in product name.

Manual testing scenarios (*)

  1. create a product with product name "Φυστίκι Ψημένο με Αλάτι Συσκευασία"
  2. place an order with dhl shipping method (having debug mode will help trace dhl error response)
  3. try to ship order with "create shipping label" checkbox checked
  4. while requesting label creation you get "The response is in wrong format."

Contribution checklist (*)

  • Pull request has a meaningful description of its purpose
  • All commits are accompanied by meaningful commit messages
  • All new or changed code is covered with unit/integration tests (if applicable)
  • All automated tests passed successfully (all builds are green)

Resolved issues:

  1. resolves [Issue] Fix wrong format error DHL shipping label #31032: Fix wrong format error DHL shipping label

Related Pull Requests

Fix "The response is in wrong format." error while generating dhl shipping label. When product name has unicode characters substr() is sending � in <PieceContents> causing erros dhl syntax errors.
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@vpsnak vpsnak reopened this Nov 23, 2020
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Hi @vpsnak. Thank you for your contribution
Here is some useful tips how you can test your changes using Magento test environment.
Add the comment under your pull request to deploy test or vanilla Magento instance:

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<test-build(s)> is a comma-separated list of build names. Allowed build names are:

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Hi @vpsnak. Thank you for your collaboration. According to the definition of done all changes should be covered by auto-tests. Could I ask you to cover this case with an integration test, please? Feel free to extend the existing test for that.

Thank you!

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@magento create issue

@gabrieldagama gabrieldagama added Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. labels Nov 24, 2020
@engcom-Hotel engcom-Hotel self-assigned this Nov 24, 2020
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Hello @vpsnak.
I will check failing tests, could you please cover your changes according to recommendations from
#31021 (review)

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vpsnak commented Nov 26, 2020

@engcom-Hotel @rogyar i have never made an Automated test, i am searching on how to cover this issue with a test case because its a tricky situation. I have to test _shipmentDetails in order to test the difference between substr(implode(',', $content), 0, 34) and $this->string->substr(implode(',', $content), 0, 34) on line 1751? Or can i make a test just passing the same string to both and test the result?

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@magento run all tests

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@magento run all tests

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@magento run all tests

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@magento run Functional Tests B2B

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@magento run Functional Tests EE

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@magento run all tests

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Hi @rogyar, thank you for the review.
ENGCOM-8537 has been created to process this Pull Request
✳️ @rogyar, could you please add one of the following labels to the Pull Request?

Label Description
Auto-Tests: Covered All changes in Pull Request is covered by auto-tests
Auto-Tests: Not Covered Changes in Pull Request requires coverage by auto-tests
Auto-Tests: Not Required Changes in Pull Request does not require coverage by auto-tests

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@vpsnak thank you for contributing. Please accept Community Contributors team invitation here to gain extended permissions for this repository.

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✔️ QA Passed

Case 1.

With product name "Φυστίκι Ψημένο με Αλάτι Συσκευασία"

  1. Create a product with product name "Φυστίκι Ψημένο με Αλάτι Συσκευασία";
  2. Place an order with dhl shipping method;
  3. Try to ship order with "create shipping label" checkbox checked

Before: ❌ while requesting label creation we get "The response is in wrong format."

✖️ With Documents type
Screenshot from 2020-12-14 16-03-20

✖️ With Non Documents type
Screenshot from 2020-12-15 15-33-46

After: ✔️ The shipment has been created

✔️ With Documents and Non Documents types

Screenshot from 2020-12-15 15-26-12

Case 2.

With product name "Simple 1"

  1. Create a product with product name "Simple 1";
  2. Place an order with dhl shipping method;
  3. Try to ship order with "create shipping label" checkbox checked

Before: ❌ while requesting label creation we get "The response is in wrong format."

✖️ With Documents type
Screenshot from 2020-12-15 15-38-02

✔️ With Non Documents type
Screenshot from 2020-12-15 15-38-20

After: ✔️ The shipment has been created

✔️ With Documents and Non Documents types

Screenshot from 2020-12-15 15-44-36

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Labels
Auto-Tests: Covered All changes in Pull Request is covered by auto-tests Component: Checkout Component: Dhl Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: accept QA: Added to Regression Scope Scenario was analysed and added to Regression Testing Scope Release Line: 2.4 Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.
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[Issue] Fix wrong format error DHL shipping label
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