Can't create label for existing shipment

[alinalexandru]

Preconditions (*)

1. Have at least one online carrier configured

Steps to reproduce (*)

1. Create a shipment without selecting the Create Shipping Label checkbox.
2. Try to create a shipping label after the shipment is created.

Expected result (*)

1. In the pop-up you should be capable to distribute the items to packages

Actual result (*)

1. Even though the ajax (GetShippingItemsGrid) requests returns the order items, no products are displayed in the pop-up.

The issue seems to be in Magento/Shipping/view/adminhtml/web/order/packaging.js in processPackagePrepare function, where the quantity is retrieved from input text. When there is a shipment, the input text does not exits.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @alinalexandru. Thank you for your report.
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[Nazar65]

@magento give me 2.4-develop instanc

[Nazar65]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @Nazar65. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @Nazar65, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
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[engcom-November]

Verified the issue on Magento 2.4-develop branch and the issue is reproducible:
Steps performed:
Created Order using UPS Shipping method and money Order payment
Admin - Sales - Orders - View Order - Created Invoice
Created Shipment without selecting Shipping Label checkbox
Shipments - View shipment - Create Shipping Label
Issue: Unable to Add products or unable to save the details. Save button is disabled