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Unable to synchronize all media files because sync process run only of 5 minutes. #29975

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@dverkade

Description

@dverkade

Preconditions

  1. Magento 2.3.5-p2
  2. Have around 30.000 images and 75 GB of images data stored in Magento
  3. Ticket Unable to synchronize all media files because sync process run only of 5 minutes. #29138 is related but was closed.

Steps to reproduce

  1. Login into Magento admin
  2. Go to Stores > Settings > Configuration
  3. Expand 'Advanced' section and choose 'system'
  4. Select 'Storage Configuration for Media' and choose 'Database' from the "Media Storage' dropdown
  5. Click the synchronise button

Expected result

  1. Media synchronises to the database

Actual result

  1. Timeout occurs after 5 minutes.

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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    Area: ContentIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Progress: doneReported on 2.3.5-p2Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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