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Order confirmation email for guest checkout does not include download links #18323

@hsray

Description

@hsray

Preconditions

  1. Magento version: 2.2.5
  2. PHP 7.0.x
  3. Completely clean install with no demo data

Steps to reproduce

  1. Added one downloadable product with $0 price, shareable set to "Y" and unlimited downloads
  2. Placed order as guest
  3. Placed order as logged in customer

Expected result

  1. Email with download link for each order

Actual result

  1. Email for order placed when logged in was correct
  2. Email for order placed as guest had two problems:
  • the word "Links" was printed under the product SKU instead of "Download this" as set on the product
  • no links were in the email
    Screenprints of both emails are attached
    guest
    logged-in-customer

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Metadata

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Component: CheckoutComponent: DownloadableEvent: squashtoberfestFixed in 2.2.xThe issue has been fixed in 2.2 release lineFixed in 2.3.xThe issue has been fixed in 2.3 release lineIssue: Clear DescriptionGate 2 Passed. Manual verification of the issue description passedIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedIssue: Format is validGate 1 Passed. Automatic verification of issue format passedIssue: Ready for WorkGate 4. Acknowledged. Issue is added to backlog and ready for developmentReproduced on 2.2.xThe issue has been reproduced on latest 2.2 releaseReproduced on 2.3.xThe issue has been reproduced on latest 2.3 release

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