Stuck notifications: DM stuck as unread

[andybalaam]

Steps to reproduce

1. Refresh the Element Web page

Outcome

What did you expect?

My encrypted DM, which has no unread messages in it, is not marked as unread.

What happened instead?

This DM is marked as unread.

Operating system

Ubuntu 22.04

Browser information

Firefox 106.0.2

URL for webapp

https://develop.element.io

Application version

Element version: c4806b9-react-aeb9f4373fff-js-b2a10e6db323 Olm version: 3.2.12

Homeserver

matrix.org

Will you send logs?

Yes

[andybalaam]

I added the room ID to the attached rageshake

[ThoreKr]

To find similarities: Is the room encrypted?
Apparently the issue is currently limited to unencrypted rooms.

[andybalaam]

This is happening to me in an encrypted DM (I updated the description to say that).

[MadLittleMods]

I have had this one encrypted DM pop-up as unread every time I refresh Element since December. Consistent every-time I refresh so I can easily grab more debugging info if you provide snippets to run. There hasn't been new activity in the room.

Rageshake logs: https://github.com/matrix-org/element-web-rageshakes/issues/19036

If the person in question from the video is onlooking, please don't send a DM to try to reset things. I'd rather reproduce until this is fixed.

chrome_2023-01-10_15-01-18.-.cut.mp4

Found other references to this type of problem:

• Stuck notifications: New DMs have stuck notifications #23685 (comment)
• Unread marker shows up on every start #24070
• DM keeps being marked as unread on launch #23948

[andybalaam]

This is still happening to me. I am upgrading the frequency to O-Frequent.