[Components] dixa #15252
Description
dixa
URLs
Webhook Sources
new-customer-satisfaction-rating-instant
Prompt
Emit new event when a customer submits a satisfaction rating for a conversation. Props required: 'name'. The event is 'ConversationRated'.
URLs
new-conversation-created-instant
Prompt
Emit new event when a conversation is created in Dixa. Props required: 'name'. The event is 'ConversationCreated'.
URLs
conversation-status-changed-instant
Prompt
Emit new event when the status of a conversation changes (e.g., Open, Closed, or Follow Up). Props required: 'name'. The events are 'ConversationPending', 'ConversationMessageAdded', 'ConversationTagAdded', 'ConversationAssigned', 'ConversationPendingExpired', 'ConversationTransferred', 'ConversationEnqueued', 'ConversationCreated', 'ConversationUnassigned', 'ConversationOpen', 'ConversationAbandoned', 'ConversationClosed', 'ConversationNoteAdded', 'ConversationEndUserReplaced', 'ConversationTagRemoved' and 'ConversationRated'.
URLs
new-message-added-instant
Prompt
Emit new event when a new message is added to a conversation. Props required: 'name'. The event is 'ConversationMessageAdded'.
URLs
new-tag-added-instant
Prompt
Emit new event when a tag is added to a conversation. Props required: 'name'. The event is 'ConversationTagAdded'.
URLs
Actions
create-conversation
Prompt
Create a new email or contact form-based conversation. Required props: 'subject' (subject of the conversation), 'emailIntegrationId' and 'messageType' which can be 'Inbound' or 'Outbound'. Optional prop: 'language'.
URLs
add-message
Prompt
Add a message to an existing conversation. Required prop: 'conversationId' (ID of the conversation). Optional props: 'attachments' (list of files to include in the message), 'content', 'externalId' and 'integrationEmail'. Prop 'conversationId' has async options.
URLs
- https://docs.dixa.io/openapi/exports-api/paths/~1v1~1conversation_export/get/
- https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversationsConversationidMessages
set-custom-contact-attributes
Prompt
Update custom attributes for a specified user. Required props: 'userId' (ID of the user). Optional props: 'attributes' (key-value pairs of attributes to update). Prop 'userId' has async options.
URLs
- https://docs.dixa.io/openapi/dixa-api/v1/tag/End-Users/#tag/End-Users/operation/getEndusers
- https://docs.dixa.io/openapi/dixa-api/v1/tag/Custom-Attributes/#tag/Custom-Attributes/operation/patchEndusersUseridCustom-attributes
tag-conversation
Prompt
Add tags from a conversation. Required props: 'conversationId' (ID of the conversation), 'tagId' (ID of the tag to add). Prop 'conversationId' has async options.