Cannot cancel Jetpack plans for disconnected sites #102789
Description
Context and steps to reproduce
When a user tries to cancel a Jetpack plan for a site that doesn't exist anymore, they get:
User or Token does not have access to specified site
The problem is that Jetpack isn't connected for the site, but of course it can't be connected if the site is gone, and support has to cancel it manually.
Site owner impact
Fewer than 20% of the total website/platform users
Severity
Moderate
What other impact(s) does this issue have?
No response
If a workaround is available, please outline it here.
Support must cancel from our side
Platform
No response