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Write for a Global Audience
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===========================
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+ .. include:: /includes/styles/corrections.rst
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+
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.. contents:: On this page
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:local:
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:backlinks: none
@@ -12,22 +14,25 @@ Write for a Global Audience
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.. include:: /style-guide/includes/page-needs-update.rst
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- MongoDB is a global company, with customers in many countries. A small
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- amount of content has been translated, but most has not, which means
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- that many customers who don't speak English as their first language
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- consume our English content. All of the guidelines in this topic
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- ("Basic writing guidelines") are designed to make content easy to
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- understand for all audiences, but the following guidelines will
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- especially clarify content for global audiences.
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+ Developers worldwide use MongoDB. A small amount of content has been
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+ translated, but most has not, which means that many customers who don't
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+ speak English as their first language consume our English content. All
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+ of the guidelines in this topic ("Basic writing guidelines") are
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+ designed to make content easy to understand for all audiences, but the
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+ following guidelines will especially clarify content for global
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+ audiences.
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+
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+ .. _idioms:
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+ .. _colloquialisms:
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Don't Use Idioms or Colloquialisms
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----------------------------------
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- An *idiom* is an expression whose meaning can't be derived from the
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+ An ** idiom* * is an expression whose meaning can't be derived from the
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literal meaning of the individual words. Some examples are *in a
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nutshell*, *the bottom line*, *across the board*, and *on the fly*.
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- A *colloquialism* is an expression considered more appropriate to
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+ A ** colloquialism* * is an expression considered more appropriate to
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familiar and casual conversation than to formal speech or to formal
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writing. Although we might like to establish a more conversational tone
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in some content, colloquialisms can be hard for non-native English
@@ -42,7 +47,6 @@ alternatives that you can use.
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:widths: 50 50
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:header-rows: 1
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-
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* - Idiom or colloquialism
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- Alternative
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@@ -91,14 +95,16 @@ alternatives that you can use.
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* - when you're done
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- when you're finished
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+ .. _metaphors:
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+
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Avoid Metaphorical Terms
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------------------------
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- A *metaphor* is a figure of speech in which a word or phrase that
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- denotes one kind of object or action is used in place of another to
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- suggest a likeness or analogy between them. Although some common
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- metaphors are easy even for people who don't speak English as a first
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- language, avoid them as often as possible.
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+ A ** metaphor* * is a figure of speech in which a word or phrase that
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+ denotes one kind of object or action replaces another to suggest a
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+ likeness or analogy between them. Although some common metaphors are
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+ easy even for people who don't speak English as a first language, avoid
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+ them as often as possible.
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The following table provides some examples of metaphorical terms that
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can easily be replaced with one or more words.
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:widths: 50 50
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:header-rows: 1
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-
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* - Metaphor
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- Alternative
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* - the drawback of frequent updates
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- the disadvantage of frequent updates
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+ .. _humor:
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+
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Don't Use Humor
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---------------
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@@ -136,115 +143,141 @@ literally or figuratively, so don't use it.
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Use Jargon with Care
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--------------------
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- *Jargon* is the specialized language of a profession. Jargon can be
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+ ** Jargon* * is the specialized language of a profession. Jargon can be
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useful for technical audiences, but it can be meaningless to novice
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- users and difficult to translate. Don't use jargon if you can
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- easily and correctly use a more common or familiar term, or if the
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- jargon obfuscates rather than clarifies the meaning. However, if the
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- jargon is essential to the technical meaning of the content, use it. If
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- the audience isn't highly technical, consider explaining any jargon
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- that you use.
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+ users and difficult to translate.
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+
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+ - Don't use jargon if you can easily and correctly use a more common or
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+ familiar term.
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+ - Don't use jargon if the jargon obfuscates rather than clarifies the
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+ meaning.
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+ - Use jargon if the jargon is essential to the technical meaning of the
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+ content.
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+ - Consider explaining any jargon that you use if the audience isn't
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+ highly technical.
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The following table lists some jargon typically used in the high tech
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industry and some possible alternatives.
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.. list-table::
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- :widths: 25 25 50
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+ :widths: 20 5 25 50
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:header-rows: 1
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* - Jargon
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+ - Part
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- Alternative
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- Examples
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- * - abort (verb)
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+ * - abort
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+ - (v)
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- stop, end, cancel
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- If an error occurs during data entry, the update process stops.
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- * - boot, reboot (v)
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+ * - boot, reboot
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+ - (v)
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- start, restart
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- To apply your changes, restart the server.
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- * - bounce (v)
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+ * - bounce
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+ - (v)
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- restart
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- Restart the service.
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- * - box (noun)
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+ * - box
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+ - (n)
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- computer, server
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- The configuration specifies four servers.
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- * - cache (v)
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+ * - cache
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+ - (v)
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- place in cache
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- For quick access, you can place the command in cache.
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- * - debug (v)
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+ * - debug
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+ - (v)
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- resolve
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- After you resolve the problem, restart the server.
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- * - dropped (adj)
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+ * - dropped
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+ - (adj)
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- discontinued
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- In this release, support for Windows is discontinued.
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- * - execute (v)
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+ * - execute
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+ - (v)
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- run
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- Run the script.
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- * - fire, fire up (v)
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+ * - fire, fire up
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+ - (v)
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- start
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- After repairs are completed, you can start the server.
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- * - freeze (v)
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+ * - freeze
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+ - (v)
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- stop responding
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- If the console stops responding, restart the application.
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- * - grayed, grayed out (adj)
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+ * - grayed, grayed out
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+ - (adj)
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- unavailable, dimmed
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- You can't reduce the size of a Windows server, so options for
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smaller size servers are unavailable.
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- * - hang (v)
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+ * - hang
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+ - (v)
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- stop responding
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- A severe error might cause the server to stop responding.
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- * - interface (v)
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+ * - interface
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+ - (v)
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- connect, communicate, interact
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- Host 1 interacts with Host 2.
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- * - kill (v)
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+ * - kill
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+ - (v)
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- stop, end, terminate
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- You can terminate the process by pressing Ctrl+C.
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- * - launch (v)
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+ * - launch
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+ - (v)
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- start
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- Start the application monitor in debug mode.
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- * - machine (n)
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- - computer, server
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+ * - machine
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+ - (n)
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+ - computer, server, host
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- If a UFO lands in the data center, the servers stop working.
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.. note::
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When referring to a virtual machine (VM), *machine* is
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correct.
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- * - ping (v)
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+ * - ping
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+ - (v)
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- contact, alert
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- To verify the connection, use the ping command to contact the
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other server.
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- * - sanity check (v)
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+ * - sanity check
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+ - (v)
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- test, evaluate
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- You can use a pre-existing function to evaluate the data that
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users enter.
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- * - slave (n, adj)
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- - subordinate, secondary (adj)
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+ * - slave
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+ - (n, adj)
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+ - subordinate, secondary
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- Database replication that uses a master database server and a
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secondary (or slave) database server provides key advantages.
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- * - spin up (v)
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+ * - spin up
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+ - (v)
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- create
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- If you need more capacity, create a new server.
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- * - throw (v)
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+ * - throw
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+ - (v)
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- generate
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- If the program fails, an error is generated.
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@@ -256,17 +289,17 @@ problems for a global audience and for translation. Sounds, colors,
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animals, gestures, events, and symbols don't convey the same meaning in
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every culture.
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- - Don't use the names of places, public figures, or holidays. If you
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- must, use examples that represent a variety of cultures or that are
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- internationally recognized. For example, use international cities,
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- such as Paris, New York, Tokyo, London, and Hong Kong.
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+ - Don't use the names of places, public figures, or holidays. If you
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+ must, use examples that represent a variety of cultures or that are
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+ internationally recognized. For example, use international cities,
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+ such as Paris, New York, Tokyo, London, and Hong Kong.
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- - Don't use political, religious, ethnic, or historical references.
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+ - Don't use political, religious, ethnic, or historical references.
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- - Don't use metaphors that are specific to one culture (for example,
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- an American football metaphor).
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+ - Don't use metaphors that are specific to one culture (for example,
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+ an American football metaphor).
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- Use generic examples that work in any target market.
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+ - Use generic examples that work in any target market.
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If you create "named" users for extended examples or scenarios, use
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names that represent a variety of ethnic backgrounds, genders, and
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Use graphics whenever possible to present processes and complex ideas.
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However, be aware of the following possible issues:
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- - Some users don't typically read from left to right. If a graphics
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- illustrates a sequence, make that sequence explicit by using
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- numbers, arrows, or directional terms.
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-
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- - Don't rely on color alone to convey meaning. The color red, for
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- example, has different meanings in different countries so could be
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- interpreted differently by different users. Also, colors can have
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- political or religious significance. Use neutral colors as often as
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- possible.
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-
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- - Don't use a picture of a hand by itself (for example, a hand that is
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- pointing). Almost every hand gesture is offensive to someone. A
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- picture of a hand that is holding an item or interacting with
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- something is generally acceptable.
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-
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- - Use generic or international images. Some examples are soccer
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- players and equipment, generic landscapes, pens and pencils, and
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- generic images of computer equipment. Avoid using images of men,
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- women, flags, maps, animals, alcohol, trendy objects, historical
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- references, or film, cartoon, or video characters.
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+ - Some users don't typically read from left to right. If a graphic
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+ illustrates a sequence, make that sequence explicit by using numbers,
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+ arrows, or directional terms.
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+
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+ - Don't rely on color alone to convey meaning. The color red, for
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+ example, has different meanings in different countries so could be
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+ interpreted differently by different users. Also, colors can have
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+ political or religious significance. Use neutral colors as often as
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+ possible.
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+
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+ - Don't use a picture of a hand by itself (for example, a hand that is
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+ pointing). Almost every hand gesture is offensive to someone. A
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+ picture of a hand that is holding an item or interacting with
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+ something is generally acceptable.
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+
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+ - Use generic or international images. Some examples are soccer
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+ players and equipment, generic landscapes, pens and pencils, and
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+ generic images of computer equipment. Avoid using images of men,
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+ women, flags, maps, animals, alcohol, trendy objects, historical
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+ references, or film, cartoon, or video characters.
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