(DOCSP-50244) Updates to the GenAI FAQ (#241)

* (DOCSP-50244) Updates to the GenAI FAQ
* Fix one link
* Updates per most recent round of reviews from Caroline, added a link to the chatbot docs page
* Copy review

Author: JuliaMongo

source/ai-chatbot-data-usage.txt

@@ -1,3 +1,5 @@
+.. _ai-chatbot-data-usage-ref:
+
 :hidefeedback: page
 :orphan:
 
@@ -9,14 +11,14 @@ MongoDB AI Chatbot Data and Usage Information
    :description: Learn how the MongoDB AI Chatbot uses your data.
 
 The MongoDB AI Chatbot is an AI assistant that is able to answer
-questions about MongoDB’s products and services, troubleshoot issues,
+questions about MongoDB's products and services, troubleshoot issues,
 generate code, and offer advice on how to build your application. The
 chatbot is powered by Generative AI and may give inaccurate responses.
 See our :doc:`Generative AI FAQ <generative-ai-faq>` for more
 information.
 
 The chatbot is available within MongoDB Documentation and across various
-other MongoDB properties. It’s also available to use in AI tools from
+other MongoDB properties. It's also available to use in AI tools from
 third parties that partner with MongoDB.
 
 How Your Data is Used

source/generative-ai-faq.txt

@@ -8,6 +8,10 @@
 Generative AI FAQs
 ==================
 
+
+Last Updated: 4 June, 2025
+
+
 .. meta::
    :description: Explore generative AI features in MongoDB, including query generation and visualization, powered by Azure OpenAI and Github Copilot.
 
@@ -18,64 +22,90 @@ Generative AI FAQs
 What GenAI Features Does MongoDB Currently Offer?
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
-MongoDB offers various generative AI (GenAI) capabilities in its 
-products and services, including within Atlas and in its software 
-products. 
+MongoDB offers various generative AI (GenAI) capabilities in its products
+and services, including within Atlas and in its software products.
 
-For example, in MongoDB Compass and Charts, Atlas users can
-leverage natural language to generate queries or visualizations. With
-MongoDB Relational Migrator, GenAI can be leveraged for query
-conversions. And within MongoDB for VS Code, the MongoDB Github Copilot
-participant allows developers to generate MongoDB-related code more
-efficiently through Github Copilot Chat.
+For example, in MongoDB `Compass <https://dochub.mongodb.org/core/compass-ai-data-usage>`__
+and `Charts <https://dochub.mongodb.org/core/charts-ai-data-usage>`__,
+Atlas users can leverage natural language to generate queries or visualizations.
+With MongoDB `Relational Migrator <https://dochub.mongodb.org/core/migrator-ai-data-usage>`__,
+GenAI can be leveraged to convert application code and database objects.
+With MongoDB for VS Code, the `MongoDB Extension for Github Copilot <https://www.mongodb.com/docs/mongodb-vscode/copilot/>`__
+participant allows developers to generate MongoDB-related code more efficiently through
+Github Copilot Chat.
 
-We also offer a GenAI chatbot within our MongoDB Documentation. 
+We also offer a GenAAI Chatbot within our `MongoDB Documentation <https://www.mongodb.com/docs/>`__
+and across various other MongoDB properties. For more information, refer
+to our :ref:`MongoDB AI Chatbot <ai-chatbot-data-usage-ref>` Documentation..
 
 What Services Do These GenAI Features Rely On?
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 MongoDB's current GenAI features are powered by `Azure OpenAI
 <https://azure.microsoft.com/en-us/products/ai-services/openai-service>`__,
-except that the participant within MongoDB for VS Code is powered by
-Github Copilot. When you use these features, your data is processed in
-Microsoft Azure using the Azure OpenAI service or by the Github Copilot
-service. 
+with the exception of the participant within MongoDB for VS Code, which
+is powered by Github Copilot. When you use these features, your data is
+processed in Microsoft Azure's OpenAI service or Github Copilot.
+**No data processed by these services is used to train those third-party models.**
 
-Data processed in these services is not used for any model training.
 MongoDB has opted out of asynchronous `Abuse Monitoring
-<https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/abuse-monitoring>`__
-so that no prompts or responses are stored with Azure OpenAI. For more
-detail, refer to `Azure OpenAI's data management practices
+<https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/abuse-monitoring>`__,
+meaning no prompts or responses are stored with Azure OpenAI. For more
+details, refer to `Azure OpenAI's data management practices
 <https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy>`__.
-For information about how Github Copilot processes data, please refer to
-the `Github Trust Center <https://copilot.github.trust.page>`__.
+For information about how Github Copilot processes data,
+please refer to the `Github Trust Center <https://copilot.github.trust.page>`__.
 
 What Data Is Sent To The Model?
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
-Each MongoDB tool backed by GenAI sends the minimal required 
-information to produce the best possible answer. To learn more 
-about what each tool sends, please consult our documentation:
+Each MongoDB tool backed by GenAI sends only the minimal required information
+to produce the best possible answer. For more specifics about the data
+transferred by each tool, please refer to our Documentation:
 
 - `Compass <https://dochub.mongodb.org/core/compass-ai-data-usage>`__
 - `Atlas Charts <https://dochub.mongodb.org/core/charts-ai-data-usage>`__
 - `Relational Migrator <https://dochub.mongodb.org/core/migrator-ai-data-usage>`__
 - `MongoDB for VSCode <https://www.mongodb.com/docs/mongodb-vscode/ai-data-usage/>`__
 
-Are Outputs from my Use of MongoDB GenAI Features Used to Train Models?
+Are My Inputs or Outputs from my Use of MongoDB GenAI Features Used to Train Models?
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+No. The data input and output from MongoDB's GenAI features is not used
+to train the third-party models that power those features.
+
+Does MongoDB Store My Inputs or Outputs from My Use of GenAI Features?
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
-No.
+MongoDB may temporarily store inputs and outputs generated by the GenAI
+features for up to one year for troubleshooting, analytics, and feature
+improvement. MongoDB will not share those inputs and outputs with any
+third-party.
+
+How Can I Disable MongoDB's GenAI Features?
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
-Does MongoDB Store my Inputs or their Corresponding Outputs to GenAI Features?
-~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+GenAI features within MongoDB's products and services are **optional**.
+While they are enabled by default in Atlas for your convenience,
+you have the ability to disable them at any time.
 
-MongoDB may store inputs and outputs from the GenAI service for a 
-limited time period (up to one year) for troubleshooting, analytics, and
-feature improvement.
-For any GenAI capabilities offered in our on-premise software 
-(Relational Migrator and Compass) you may opt out, in which case
-MongoDB will not store your inputs or outputs.
+Please consult our `Atlas Organization Settings <https://www.mongodb.com/docs/atlas/tutorial/manage-organization-settings/#disable-generative-ai-features>`__
+Documentation for information on how Organization Owners can disable
+Atlas GenAI features in Atlas at the organization level.
+
+When Atlas GenAI features are enabled at the organization level, individual
+Project Owners can still enable or disable individual AI features at the
+project level. To learn more about Atlas Project Settings for GenAI features,
+please consult the Documentation for each Atlas feature: 
+
+- `Data Explorer <https://www.mongodb.com/docs/atlas/atlas-ui/>`__
+- `Atlas Charts <https://dochub.mongodb.org/core/charts-ai-data-usage>`__
+
+GenAI capabilities offered in our on-premise Relational Migrator and Compass
+software can be disabled from within that product: 
+
+- `Relational Migrator <https://dochub.mongodb.org/core/migrator-ai-data-usage>`__
+- `MongoDB Compass <https://dochub.mongodb.org/core/compass-ai-data-usage>`__
 
 What Agreements Govern My Use of MongoDB's GenAI Features?
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
@@ -84,3 +114,12 @@ Your use of these features is subject to your applicable MongoDB legal
 agreement, our
 `Acceptable Use Policy <https://www.mongodb.com/legal/acceptable-use-policy>`_ and 
 our `Privacy Policy <https://www.mongodb.com/legal/privacy/privacy-policy>`__.
+
+
+What About Voyage AI Embedding and Reranking Models?
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+We recently acquired Voyage AI, which offers AI embedding and reranking models.
+For more details on how these models work and what data they use, please
+refer to the `Voyage AI FAQ <https://docs.voyageai.com/docs/faq>`__
+and the `Voyage Terms of Service <https://www.voyageai.com/tos>`__.