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kishanpatadia opened this issue Jun 28, 2016 · 22 comments
Closed

Object DOMDocument should be created #5323

kishanpatadia opened this issue Jun 28, 2016 · 22 comments
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bug report Component: Setup Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@kishanpatadia
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kishanpatadia commented Jun 28, 2016

After upgrading to Magento 2.1 CE from 2.0.7, when I click on product in backend from grid, I got dialog with: Attention Something went wrong.
Error says like following:

Object DOMDocument should be created

@orbitrod
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I am having the same issue.

@kishanpatadia
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kishanpatadia commented Jul 5, 2016

May be following can help. But not sure.
http://magento.stackexchange.com/questions/123022/attention-something-went-wrong-on-backend-product-page

Let me know if it works.
Thanks

@kodmaskinen
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We had disabled the output of the review module (Configuration -> Advanced -> Advanced), when we enabled it again, the problem went away.

@kishanpatadia
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Thanks a lot. I will try it.

@Choufourax
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I enabled again the review module as mentionned by @andreassundstrom and the error went away.
But if I disabled it again, the error comes back.

@hostep
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hostep commented Jul 15, 2016

@piotrekkaminski, @guz-anton, can you guys please review this bug?
We also run into this on Magento 2.1.0 if we disable the Reviews module in the Advanced section.

@kishanpatadia
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After enabling review module, this error will not occur.

@GordonLesti
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From my point of view, not a valid reason to close this issue.

After enabling review module, this error will not occur.

@davidbilly
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@GordonLesti Yeah, It's seem Magento System force us to us review module. Should be fix it :(

@GordonLesti
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#5663 fixes this

@davidbilly
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@GordonLesti Thanks for your hard work mate :D

@SchumacherFM
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We need this also, hope it gets merged within the next 3 months ...

@andimov andimov self-assigned this Aug 8, 2016
@andimov andimov removed their assignment Sep 2, 2016
@andimov andimov added Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Component: Setup 2.0.x labels Sep 2, 2016
@andimov
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andimov commented Sep 2, 2016

We already have internal ticket MAGETWO-56794 in our backlog.

@jstoel
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jstoel commented Sep 15, 2016

The "Something went wrong" error isn't always fixed by enabling the review module. I'm having this error pop up when I try an access the back end product list and this module is active.

@miakusha
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miakusha commented Oct 3, 2016

Closed as already fixed in #6704

b046944

@miakusha miakusha closed this as completed Oct 3, 2016
@bubeamos
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bubeamos commented Oct 4, 2016

when i search for a product on a megento 2.0 store I get
"There has been an error processing your request

Object DOMDocument should be created.
Error log record number: 998986072482". Please what is the possible cause and how can i fix it.

@guz-anton
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@chidiebube
When you get a message "Error log record number: 998986072482" it means, that you can find a stack trace on disk storage under <path/to/Magento>/var/report/998986072482.

It would be handy if you attach a screenshot with browser console and content of 998986072482 file.

@bubeamos
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bubeamos commented Oct 5, 2016

@guz-anton I have attached the file 998986072482 below. Also the same error occurs if I click on the checkout button and I have attached the report 1218900441657. The browser console was blank. Thanks..

998986072482.txt

1218900441657.txt

@trilokgupta
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I have same issue in log file what can i do. if it fixed then please let me know

Thanks

@dreamdev21
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I am using magento 2.1.5
Same error occurs to go click on the checkout button.

@Anshu-Mishra
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I am facing this issue on Magento 2.1.9

@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Sep 21, 2017
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bug report Component: Setup Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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