Check EKS guide for registry validity

[mrsimonemms]

Bug description

The evidence for this is entirely anecdotal. This is more an investigation ticket as opposed to something with a clearly defined outcome

Request createWorkspace failed with message: 13 INTERNAL: cannot resolve workspace image: hostname required
Unknown Error: { "code": -32603 }

In Discord, we have seen a steady increase in the number of people reporting the above error message when using EKS. This issue usually is a result of a connectivity failure between the workspace and the container registry - most likely either incorrect credentials, a TLS cert error.

AWS container registry deviates from the Docker v2 API spec - if the repo doesn't exist, the spec says to create the repo which AWS does not do - so we use the internal registry with S3 storage behind it.

When I ask users to comment out containerRegistry.s3storage, the threads are usually abandoned implying that this has solved the issue.

containerRegistry:
  inCluster: true
  s3storage:
    bucket: bucket-name
    certificate:
      kind: secret
      name: object-storage-gitpod-token

Steps to reproduce

This task is to investigate the following:

1. Is the guide providing the correct secrets?
2. Is the S3 storage in the Installer correctly implemented?

If either of those are yes, the task then becomes the work to fix these issues.

If not, it's likely a question of documentation in the EKS guide - perhaps we're not highlighting the purpose of these credentials and they're providing the wrong credentials/wrong IAMs. This process SHOULD be automated, but it may be that there's an undocumented step that's already taken place in the Gitpod AWS account that we need to communicate to users.

Workspace affected

No response

Expected behavior

No response

Example repository

No response

Anything else?

No response

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.