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Aug 2, 2023
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Repo sync #27236

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3 changes: 0 additions & 3 deletions content/support/learning-about-github-support/about-github-premium-support.md
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Expand Up @@ -53,9 +53,6 @@ There are two {% data variables.contact.premium_support %} plans: Premium and Pr
Escalation management | For High and Urgent priority tickets | For High and Urgent priority tickets
Incident management | None | For Urgent priority tickets, as needed
| Health Checks | {% ifversion not ghes %}None{% else %}Unlimited automated Health Check reports (see "[Generating a Health Check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)"){% endif %} | <ul>{% ifversion ghes %}<li>Unlimited automated Health Check reports (see "[Generating a Health Check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)")</li>{% endif %}<li>Quarterly enhanced Health Checks, with findings, interpretations, and recommendations from a Customer Reliability Engineer (by request)</li></ul> |
{%- ifversion ghes %}
| Crisis Prevention | None | Yearly participation in guided incident simulations to help you be prepared |
{%- endif %}
| Technical advisory hours| None | 12 hours per quarter |
| Application upgrade assistance | None | By request |
| Cloud planning | None | By request |
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3 changes: 0 additions & 3 deletions data/reusables/support/premium-support-features.md
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Expand Up @@ -7,8 +7,5 @@ In addition to all of the benefits of {% data variables.contact.enterprise_suppo
- Available incident coordinator to manage technical resources within {% data variables.product.company_short %} until underlying issue is mitigated or fully resolved
- Access to premium content
- Health Checks
{%- ifversion ghes %}
- Crisis Prevention: Guided incident simulations that help you prepare for, and experience, an incident without risk. ({% data variables.product.premium_plus_support_plan %} only)
{%- endif %}
- Application upgrade assistance: Before you upgrade {% data variables.product.prodname_ghe_server %}, we review your upgrade plans, playbooks, and other documentation and answer questions specific to your environment ({% data variables.product.premium_plus_support_plan %} only)
- Technical advisory hours ({% data variables.product.premium_plus_support_plan %} only)