Flutter stripe package not using correct google pay mark logo

[ammar886]

I've been trying to integrate google pay in flutterflow using using flutterflow's default stripe integration. Now intially users were getting OR_BIBED_11 error (This merchant is having troubling accepting your payment method). Then we tried submitting our app for google pay api integration, and was recieved back by google pay team's response that we are not using correct google pay mark logo. As we were using stripe default integration by flutterflow, we reached out to stripe support, they referred us to flutterflow stating the issue is on flutterflow's end.
Upon talking with flutterflow team, they referred us back to stripe support stating the issue is on stripe's end, they showed us some screenshots and shared a screen-recording of the packages they were using.
This was flutterflow's response:
**_Hello! 👋

FlutterFlow uses the flutter_stripe package, and the payment bottom sheet is handled directly by that package. In version 9.2.0, this issue was already fixed, and FlutterFlow currently uses version 11.5.0.

Since the Stripe Flutter package controls how the Google Pay button is displayed, this behavior is managed on their side rather than by FlutterFlow. ✅_**

This was the screen-recording shared: https://uploads.linear.app/3241089d-736a-4422-900b-051e72accdbe/1b781097-375a-4923-88d5-ed4acbc30751/5e745f3d-ebe6-4663-adfa-e456b33959df?signature=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJwYXRoIjoiLzMyNDEwODlkLTczNmEtNDQyMi05MDBiLTA1MWU3MmFjY2RiZS8xYjc4MTA5Ny0zNzVhLTQ5MjMtODhkNS1lZDRhY2JjMzA3NTEvNWU3NDVmM2QtZWJlNi00NjYzLWFkZmEtZTQ1NmIzMzk1OWRmIiwiaWF0IjoxNzU4NzIzODg2LCJleHAiOjMzMzI5MjgzODg2fQ.0mxYi9vFHbEutRv1-cSf3LQ5sf_HGEk5XNsaGt75WS4

I reached out to stripe with this same response, and this is what they replied with:

Thanks for getting back and reaching out to Flutterflow for more information. We're working with the Flutter community to provide a flutter_stripe package [0] to allow developers building with Flutter to build native mobile apps. It is also linked from our docs [1]. This library is built by the Flutter community with support and sponsorship from Stripe, but not directly developed by Stripe. Since the package is currently using version 11.5.0, they'll need to update or fix this version [2] to follow the new Google Pay button assets in order to comply with Google's new branding guidelines. Since we currently rely on the Flutter community for support, developers may need to reach out directly to Flutter. You may open an issue on the GitHub repository [3] for version updates. As you still need to reach out to Flutter to discuss updating the version via the GitHub repository, we’ll keep this case open and await your confirmation if the issue has been resolved. Best,Cat [0] https://github.com/flutter-stripe/flutter_stripe [1] https://stripe.com/docs/libraries#community-libraries [2] https://pub.dev/packages/flutter_stripe/changelog#1150[3] https://github.com/flutter-stripe/flutter_stripe/issues/new/choose

Now what should be our next steps as this has been a major blocker. I'm also adding the conversation with google pay and stripe for your reference.

google_pay_convo_updated.pdf

[remonh87]

Hey this is a super annoying issue with Google Pay. I have experienced the same in my projects. What they actually do is reject automatically because you do not use their assets but the ones from Stripe. I solved this issue a couple of times by submitting it again for verification and also informing Google that you use an approved payment provider called Stripe.

I can assure you that we comply to the latest branding guidelines

[ammar886]

I have already submit the app for verification on google pay business console for 2 3 times, the error OR_BIBED_11 is still there and the app is still not being approved by google pay. What should be my next steps now?

[remonh87]

but did you explicitly mention to Google that you are using Stripe ? Our sdk is a wrapper around the Stripe native sdk so we have no influence about how things are displayed in the app.

As alternative: you can try is using the paymentsheet instead. Also make sure that in Flutter you never adjust the default aspect ratio this is the only thing to take into account on the flutter side.

[ammar886]

In the app integration submission, we can only submit screenshots of payment flow. in the email I have mentioned that we're using stripe as our payment service provider, and one more thing, we are building this in flutterflow, and using its default stripe integration.

[ammar886]

In the app integration submission, we can only submit screenshots of payment flow. in the email I have mentioned that we're using stripe as our payment service provider, and one more thing, we are building this in flutterflow, and using its default stripe integration.

[remonh87]

I am sorry there is little I can do to help you here as we use the native Stripe implementation. I would recommend to reach out to Stripe support as there is nothing I can do about it.

[ammar886]

Regarding your intital comment of explicitly telling google pay about using stripe as an approved payment provider, where can we send this to google pay team?