Clarify the monthly Basic resource benefit (#19602)

* Clarify the monthly Basic resource benefit

* Add monthly resource benefit to free trial page

* Reorient benefit wording

* Ayushi and Mike feedback

Author: jhlodin

src/current/cockroachcloud/basic-cluster-management.md

@@ -35,7 +35,7 @@ The monthly cost estimate is calculated using simple extrapolation that assumes
 1. On the **Edit cluster** page, navigate to **Capacity**.
 1. Under the **Estimate cost based on usage** section, select a time period in which your workload was active.
 
-    Your used [RUs]({% link cockroachcloud/plan-your-cluster-basic.md %}#request-units), used storage, and accrued costs during the time period will be shown along with a monthly cost estimate. The accrued costs and monthly cost estimate do not account for the [free resources]({% link cockroachcloud/plan-your-cluster-basic.md %}#free-vs-paid-usage) granted to each non-contract organization, which you would have to use up before being charged.
+    Your used [RUs]({% link cockroachcloud/plan-your-cluster-basic.md %}#request-units), used storage, and accrued costs during the time period will be shown along with a monthly cost estimate. The accrued costs and monthly cost estimate do not account for the [$15 of free resources each month]({% link cockroachcloud/plan-your-cluster-basic.md %}#free-vs-paid-usage) granted to each organization (excluding those with annual or multi-year contracts), which you would have to use up before being charged.
 
 ## Edit cluster capacity
 

src/current/cockroachcloud/costs.md

@@ -92,7 +92,11 @@ This section supplements the details in [Costs across CockroachDB Cloud plans](#
 
 <section class="filter-content" markdown="1" data-scope="basic">
 
-For CockroachDB Basic, compute cost is usage-based through its consumption of [Request Units]({% link cockroachcloud/resource-usage-basic.md %}#understand-resource-consumption).
+For CockroachDB Basic, compute cost is usage-based through its consumption of [Request Units]({% link cockroachcloud/resource-usage-basic.md %}#understand-resource-consumption). For customers who pay monthly, the first [$15 of resource consumption]({% link cockroachcloud/plan-your-cluster-basic.md %}#free-vs-paid-usage) (equivalent to 50 million Request Units and 10 GiB of storage) spent each month is free and credited back on their monthly invoice.
+
+{{site.data.alerts.callout_info}}
+Customers with annual or multi-year contracts are not eligible for the free monthly resource benefit.
+{{site.data.alerts.end}}
 
 </section>
 

src/current/cockroachcloud/free-trial.md

@@ -5,7 +5,11 @@ toc: true
 cloud: true
 ---
 
-When you sign up for CockroachDB Cloud, your new organization's account starts with $400 in free credits, allowing you to try the product at no cost.
+When you sign up for CockroachDB Cloud, your new organization's account starts with $400 in free credits, allowing you to try the product at no cost. Pay-as-you-go accounts with CockroachDB {{ site.data.products.basic }} clusters are also elegible for an additional $15 per month of resource utilization.
+
+{{site.data.alerts.callout_info}}
+Customers with annual or multi-year contracts are not eligible for the free monthly resource benefit.
+{{site.data.alerts.end}}
 
 ## Free trial credits
 
@@ -23,6 +27,12 @@ The free trial offer does not apply to organizations that are billed by invoice.
 
 To check your free credit balance and see how much time is remaining before your free credit expires, navigate to the [Get Started](https://cockroachlabs.cloud/get-started) page or your [Billing](https://cockroachlabs.cloud/billing/overview) overview in the CockroachDB Cloud Console.
 
+## Monthly free {{ site.data.products.basic }} credits
+
+Accounts with CockroachDB {{ site.data.products.basic }} clusters receive $15 of free resource utilization (equivalent to 50 million [Request Units]({% link cockroachcloud/plan-your-cluster-basic.md %}#request-units) and 10 GiB storage) across all clusters. This benefit applies as a $15 credit on their monthly invoice.
+
+A payment method must be added to the account to be elegible for this benefit, though it will only be charged for any usage above the $15 of free credits. Customers with annual or multi-year contracts are not elegible for the free monthly resource benefit.
+
 ## Free trial notifications
 
 During your free trial, you will receive email notifications from Cockroach Labs with information about the status of your trial. These emails are sent to Org Administrators and Billing Coordinators.

src/current/cockroachcloud/plan-your-cluster-basic.md

@@ -29,7 +29,11 @@ Refer to [Pricing](https://cockroachlabs.com/pricing) to see cost estimates of c
 
 ## Free vs. paid usage
 
-CockroachDB {{ site.data.products.basic }} clusters scale based on your workload so that you will only pay for what you use beyond the free resources. Each non-contract CockroachDB {{ site.data.products.cloud }} organization is given 50 million [Request Units](#request-units) and 10 GiB of storage for free each month. Free resources do not apply to contract customers. Free resources can be spent across all CockroachDB {{ site.data.products.basic }} clusters in an organization and will appear as a deduction on your monthly invoice.
+CockroachDB {{ site.data.products.basic }} clusters scale based on your workload so that you will only pay for what you use beyond the free resources. Each pay-as-you-go CockroachDB {{ site.data.products.cloud }} organization - those paying monthly by credit card or marketplace - is given $15 of resource consumption (equivalent to 50 million [Request Units](#request-units) and 10 GiB of storage) for free each month. Every monthly billing cycle, this free monthly resource benefit can be spent across all CockroachDB {{ site.data.products.basic }} clusters in an organization. The free usage appears as a $15 deduction on your monthly invoice.
+
+{{site.data.alerts.callout_info}}
+Customers with annual or multi-year contracts are not eligible for the free monthly resource benefit.
+{{site.data.alerts.end}}
 
 Setting resource limits will allow your cluster to scale to meet your application's needs and maintain a high level of performance. You must [set resource limits]({% link cockroachcloud/basic-cluster-management.md %}#edit-cluster-capacity) if you've already created one free CockroachDB {{ site.data.products.basic }} cluster. To set your limits, you can either set storage and RU limits individually, or enter a dollar amount that will be split automatically between both resources. You can also choose an unlimited amount of resources to prevent your cluster from ever being throttled or disabled.
 

src/current/releases/cloud.md

@@ -545,7 +545,7 @@ The following changes were made to CockroachDB {{ site.data.products.serverless
 
 - The price of [Request Units (RUs)]({% link cockroachcloud/plan-your-cluster-basic.md %}#request-units) increased from $1 per 10M RU to $2 per 10M RUs.
 - The price of storage decreased from $1 per 1 GiB storage to $0.50 per 1 GiB storage.
-- Free resources are allocated on a per-organization basis instead of a per-cluster basis. All All non-contract organizations will now receive 50M Request Units per month and 10 GiB of storage for free. Free resources do not apply to contract customers.
+- Free resources are allocated on a per-organization basis instead of a per-cluster basis. All non-contract organizations will now receive 50M Request Units per month and 10 GiB of storage for free. Free resources do not apply to customers with annual or multi-year contracts.
 - All resources are available instantly at the beginning of each month (burst and baseline RUs are now deprecated).
 - You can now [set separate RU and storage limits]({% link cockroachcloud/basic-cluster-management.md %}#edit-cluster-capacity) for your clusters, or set a spend limit that will be divided between resources automatically.
 - You can now [set unlimited resources]({% link cockroachcloud/basic-cluster-management.md %}#edit-cluster-capacity) for a cluster so your workload is never restricted.