Portenta Driver not listed in Device Manager

[kg117]

Describe the bug

Windows 10 Pro Portenta Driver is not listed in Device Manager as shown in the tutorial:

https://docs.arduino.cc/tutorials/portenta-h7/por-ard-gs#3-verify-the-usb-connection-windows-only

Universal Serial Bus devices not listed but have "Universal Serial Device (COM9) under PORTS

To Reproduce

1. I uninstalled arduino-1.8.13-windows using Windows Apps
2. I cleared D:\Arduino\arduino-pro-ide_0.1.4_Windows_64bit
3. I cleared all the following folders:

   C:\Users\kevin.arduinocdt
   C:\Users\kevin.arduinoProIDE
   C:\Users\kevin\AppData\Local\Arduino15
   C:\Users\kevin\AppData\Roaming\Arduino Pro IDE logs
   C:\Users\kevin.theia
   C:\Users\kevin\AppData\Roaming\arduino-pro-ide
   C:\Users\kevin\AppData\Roaming.theia
   

4. I installed: https://downloads.arduino.cc/arduino-pro-ide/nightly/arduino-pro-ide_nightly-latest_Windows_64bit.zip
5. I plugged in my Portenta H7 board.
6. In Pro IDE "Boards Manager", I searched for "Portenta Boards": None were listed
7. IDE did not find port: Menu Tools->Port selected "COM3"
8. A dialogue appeared:

   Install mbed enabled boards? Yes/No

9. I clicked Yes
10. I completed the installation process.
11. A dialogue appeared:

    Run dpinst-amd64

12. A Windows App dialogue appeared:

    Do you wish to install?

13. I clicked Yes, but dpinst-am64 dialogue disappeared! No installation of Portenta Driver
14. "USB Serial Device (COM3)" appears in Device Manager
    Properties: Microsoft 21/06/2006 10.0.19041.1
15. I clicked the drop-down list in the IDE and selected "Arduino Portenta H7 (M7 core) at COM3"

Still no Arduino Driver available?

folder location.txt
folder location.txt

2021-02-16_log.log
2021-02-16_log.log

Expected behavior

As shown in the tutorial screenshot: "Verify the USB connection (Windows only)":

https://docs.arduino.cc/tutorials/portenta-h7/por-ard-gs#3-verify-the-usb-connection-windows-only

Desktop (please complete the following information):**

• OS: Windows 10 Pro, version: 19042.804
• IDE version: 0.1.4-nightly.20210215

Additional context

portenta upload.txt

2021-02-14_log.log

Totally cleared PC of Arduino Classic and Pro IDEs: unable to get dpinst-amd64 to install Portenta Driver.

[kg117]

Please refer to Arduino Forum:
https://forum.arduino.cc/index.php?topic=727803.msg4895332#msg4895332
For further attempt and result.

[marqdevx]

PR at arduino/docs-content#144

Please close this issue :)

[per1234]

Closing as resolved by arduino/docs-content#144
Thanks @marqdevx!