Merge pull request #14949 from caward24/add-talks-2025

[CHI-2025] Add talk description for Keith and Henrietta

Author: toshywoshy

content/events/2025-chicago/program/henrietta-dombrovskaya.md

@@ -8,4 +8,4 @@ Speakers = ["henrietta-dombrovskaya"]
 sharing_image = "henrietta-dombrovskaya.png"
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+In an age where data breaches and unauthorized access are constant threats, safeguarding sensitive information is vital for organizations. With its robust security features, PostgreSQL offers a powerful toolset unmatched by any other commercial or open-source database. However, this extraordinary flexibility often feels overwhelming and turns permission management into a complicated task that is difficult to automate. Unsure of how to proceed, application developers resort to isolating data using a separate Postgres instance for each new project, thereby increasing the overall costs.

content/events/2025-chicago/program/keith-willoughby.md

@@ -7,3 +7,7 @@ Type = "talk"
 Speakers = ["keith-willoughby"]
 sharing_image = "keith-willoughby.png"
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+Prepare for a delightful journey into the realm of "Confessions of an Incident Manager: Tales from the Trenches," where I'll unveil the pivotal role an Incident Manager plays in dousing the fires of high-priority incidents. Think of us as the firefighters of the IT world, minus the water hoses. I'll share captivating anecdotes from my experiences, showcasing the thrill and precision required to bring order to the pandemonium of system failures.
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+Moreover, I'll delve into how my unwavering focus on customer satisfaction has transformed our incident management process. By prioritizing the needs and expectations of our customers, we've cultivated a proactive approach that anticipates issues before they escalate, akin to having a crystal ball for troubleshooting. This dedication to delighting our customers has fostered trust and loyalty, turning potential crises into opportunities for strengthening relationships. Through these real-life stories and customer-centric strategies, this talk will equip you with the tactics to excel in incident management and turn every crisis into a symphony of success.

content/events/2025-chicago/speakers/keith-willoughby.md

@@ -7,8 +7,9 @@ type = "speaker"
 linktitle = "keith-willoughby"
 sharing_image = "keith-willoughby.png"
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 An accomplished Incident Manager at Relativity, Keith brings a wealth of experience and expertise to the organization. With a robust background spanning over a decade in law enforcement as a police officer and twelve years in the Army National Guard, he has honed skills in investigations and uncovering the truth.
 
-Keith's career is marked by an unwavering commitment to service and justice. A tenure as a police officer provided a keen eye for detail and a deep understanding of investigative processes. Coupled with military service, where discipline and integrity are paramount, he possess a unique blend of skills that are indispensable in managing incidents and ensuring organizational security.
+Keith’s career is marked by an unwavering commitment to service and justice. A tenure as a police officer provided a keen eye for detail and a deep understanding of investigative processes. Coupled with military service, where discipline and integrity are paramount, he possesses a unique blend of skills that are indispensable in managing incidents and ensuring organizational security.
 
-Throughout her career, Keith has demonstrated a consistent ability to handle high-pressure situations with poise and precision. A dedication to unearthing the truth and a methodical approach to problem-solving have earned a reputation for reliability and excellence. At Relativity, he leverage extensive experience to lead the team in resolving incidents efficiently and effectively, ensuring a secure and resilient environment.
+Throughout his career, Keith has demonstrated a consistent ability to handle high-pressure situations with poise and precision. A dedication to unearthing the truth and a methodical approach to problem-solving have earned him a reputation for reliability and excellence. At Relativity, he leverages extensive experience to lead the team in resolving incidents efficiently and effectively, ensuring a secure and resilient environment.