diff --git a/src/connections/alerting.md b/src/connections/alerting.md index 690fe781ec..09f74d8a70 100644 --- a/src/connections/alerting.md +++ b/src/connections/alerting.md @@ -24,7 +24,7 @@ To create a source volume alert: 3. On the Create alert sidesheet, enter a percentage of source volume change that you'd like to be notified for. 4. Select one or more of the following alert channels: - **Email**: Select this to receive notifications at the provided email address. - - **Slack**: Select this to send alerts to one or more channels in your workspace. + - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 5. Click **Save**. @@ -46,7 +46,7 @@ To create a successful delivery rate alert: 3. On the Create alert sidesheet, enter a percentage. You will receive events if your successful delivery rate falls below this percentage. 4. Select one of the following alert channels: - **Email**: Select this to receive notifications at either the email address associated with your account or another email address that you enter into this field. - - **Slack**: Select this and enter a Slack webhook URL and channel name to send alerts to a channel in your Slack workspace. + - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 5. Click **Save**. diff --git a/src/connections/reverse-etl/manage-retl.md b/src/connections/reverse-etl/manage-retl.md index e4dd195d2e..dbe3a0022d 100644 --- a/src/connections/reverse-etl/manage-retl.md +++ b/src/connections/reverse-etl/manage-retl.md @@ -84,7 +84,7 @@ To subscribe to alerts for a failed or partially successful sync: - **Reverse ETL sync partial success**: Receive a notification when your Reverse ETL sync is partially successful. 4. Select one or more of the following alert options: - **Enable email notifications**: Enter an email address or alias that should receive alerts. - - **Enable Slack notifications**: Enter a webhook URL and Slack channel name. + - **Enable Slack notifications**: Enter a webhook URL and Slack channel name. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. - **Enable in-app notifications**: Select this option to see an in-app notification. 5. Click **Create alert**. @@ -124,7 +124,7 @@ To subscribe to alerts for successful delivery fluctuations at the mapping level 3. Set an *alert threshold*, or the percentage of successfully delivered events that would prompt an alert. 4. Select one or more of the following notification channels: - **Email**: Enter an email address or alias that should receive alerts. - - **Slack notification**: Enter a Webhook URL and a Slack channel name to receive alerts in a Slack channel. + - **Slack notification**: Enter a Webhook URL and a Slack channel name to receive alerts in a Slack channel. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. - **In-app notifications**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 5. Toggle the **Enable alert** setting on and click **Create**. diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index a52c924ba3..3f104f92f6 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -288,7 +288,7 @@ To create an Activation event health spikes or drops alert: 4. Enter a percentage threshold to trigger activation event health notifications. 5. Select one or more of the following alert channels: - **Email**: Select this to receive notifications at the provided email address. - - **Slack**: Select this to send alerts to one or more channels in your workspace. + - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 6. Click **Save**. diff --git a/src/monitor/alerts/default-alerts.md b/src/monitor/alerts/default-alerts.md index 717c7ec1ea..096eba7137 100644 --- a/src/monitor/alerts/default-alerts.md +++ b/src/monitor/alerts/default-alerts.md @@ -22,9 +22,9 @@ You can create alerts for the following product areas: The Alerting table includes the following information about each event: - **Alert name**: The type of alert, for example, "Audience created" or "Audience deleted". -- **Last triggered**: The most recent date and time, in your local time zone, that the alert was triggered. +- **Last triggered**: The most recent date and time, in your local time zone, that the alert was triggered. Some alerts, like **Violations Detected**, trigger only once per day. - **Status**: Either **enabled**, if the alert is currently configured in your workspace, or **disabled**, if you're not configured to receive alerts for an event. -- **Notification channels**: Icons describing what notification channels you'll receive the alerts on - through a Slack webhook, email, or in-app notification. +- **Notification channels**: Icons describing what notification channels you'll receive the alerts on - through a Slack webhook, Slack workflow, email, or in-app notification. - **Actions**: By selecting the menu icon for an individual alert, you can edit or delete it from the Alerting page. ## Create a new alert