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ChengGeoff opened this issue Mar 6, 2018 · 7 comments
Closed

Cannot upload image to Parse Dashboard #4606

ChengGeoff opened this issue Mar 6, 2018 · 7 comments

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@ChengGeoff
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Issue Description

I can no longer upload an image to Parse through a nodejs script or directly from Parse dashboard. In the nodejs it returns an error: something like"could not store file". When uploading a new or replacing a current image (file) in our Parse Dashboard, it hangs or just doesn't upload. It was working fine a few days ago and all of a sudden the issue appears. Additionally, If we point our NodeJS Script to our Prod environment it works fine, this issue only happens in our Dev environment (Both hosted through Heroku).

Steps to reproduce

Go to dashboard, insert image into file type column.

Expected Results

Image is uploaded and displayed

Actual Outcome

image hangs and is not uploaded

Environment Setup

  • Server
    parse-server version (Be specific! Don't say 'latest'.) : [FILL THIS OUT]
    Operating System: Ubuntu 14.04
    Hardware: Heroku
    Localhost or remote server? remote server

  • Database
    MongoDB version: 3.0.8
    Storage engine: ObjectRocket
    Hardware:
    Localhost or remote server? remote server

Logs/Trace

Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/schemas" host=vennu-development.herokuapp.com request_id=f05a76e2-c913-4e4c-bef1-590dbe6c3f83 fwd="174.199.58.240" dyno=web.1 connect=1ms service=10ms status=200 bytes=4526 protocol=https
Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/schemas" host=vennu-development.herokuapp.com request_id=8668b5d9-814b-411e-a1c8-671d5fac17bc fwd="174.199.58.240" dyno=web.1 connect=1ms service=8ms status=200 bytes=4526 protocol=https
Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/classes/_Installation" host=vennu-development.herokuapp.com request_id=da1863a2-ff56-4544-b2e8-8eca6a5709a8 fwd="174.199.58.240" dyno=web.1 connect=1ms service=19ms status=200 bytes=24958 protocol=https
Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/classes/_Installation" host=vennu-development.herokuapp.com request_id=44661c17-0c49-42f3-9ec9-9d520b867bbf fwd="174.199.58.240" dyno=web.1 connect=2ms service=15ms status=200 bytes=564 protocol=https
Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/classes/_Session" host=vennu-development.herokuapp.com request_id=c31ad842-02b1-493c-bdc6-4700e0b87fa6 fwd="174.199.58.240" dyno=web.1 connect=1ms service=16ms status=200 bytes=564 protocol=https
Mar 06 10:15:13 vennu-development heroku/router: at=info method=POST path="/parse/classes/Update" host=vennu-development.herokuapp.com request_id=e468c188-300b-4bf8-aaba-3d80a55e0045 fwd="174.199.58.240" dyno=web.1 connect=1ms service=18ms status=200 bytes=565 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Event" host=vennu-development.herokuapp.com request_id=77ba4cd6-3c3d-46e1-a16f-89df4e3086c3 fwd="174.199.58.240" dyno=web.1 connect=3ms service=19ms status=200 bytes=565 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/_Session" host=vennu-development.herokuapp.com request_id=0951fabd-37b9-4bf5-8d6b-d34adf4268b1 fwd="174.199.58.240" dyno=web.1 connect=1ms service=29ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Moment" host=vennu-development.herokuapp.com request_id=27b0a701-d99d-4cbd-b117-30da9cf3ca0b fwd="174.199.58.240" dyno=web.1 connect=0ms service=27ms status=200 bytes=565 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/ProfilePhoto" host=vennu-development.herokuapp.com request_id=372b85b1-265a-4def-a279-50ea669b10ac fwd="174.199.58.240" dyno=web.1 connect=1ms service=8ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/_User" host=vennu-development.herokuapp.com request_id=5177dc44-f3f0-4bde-b38c-42ee4036477e fwd="174.199.58.240" dyno=web.1 connect=1ms service=23ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/_Installation" host=vennu-development.herokuapp.com request_id=9d28c16f-2591-48ef-b154-ac93ffcd9c8d fwd="174.199.58.240" dyno=web.1 connect=0ms service=27ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/ProfilePhoto" host=vennu-development.herokuapp.com request_id=a47a3532-d891-4671-8728-a2ff36d92bd0 fwd="174.199.58.240" dyno=web.1 connect=1ms service=27ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Event" host=vennu-development.herokuapp.com request_id=388c5032-7651-462f-aeb3-6e259ad80385 fwd="174.199.58.240" dyno=web.1 connect=1ms service=6ms status=200 bytes=565 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Update" host=vennu-development.herokuapp.com request_id=ba1bc1b6-c0a2-48b2-b1d4-120be1eab0a9 fwd="174.199.58.240" dyno=web.1 connect=2ms service=19ms status=200 bytes=565 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Event" host=vennu-development.herokuapp.com request_id=7b615ce4-67a2-4cd7-8018-3c009d5d52cd fwd="174.199.58.240" dyno=web.1 connect=1ms service=37ms status=200 bytes=163375 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/_User" host=vennu-development.herokuapp.com request_id=4e3bcb44-b92b-45f4-a3d1-cc9b0c1f5585 fwd="174.199.58.240" dyno=web.1 connect=1ms service=14ms status=200 bytes=564 protocol=https
Mar 06 10:15:14 vennu-development heroku/router: at=info method=POST path="/parse/classes/Moment" host=vennu-development.herokuapp.com request_id=b2ca6fb3-6b0e-4177-8513-a52c51f426c5 fwd="174.199.58.240" dyno=web.1 connect=1ms service=14ms status=200 bytes=565 protocol=https
Mar 06 10:15:29 vennu-development heroku/router: at=info method=GET path="/parse/files/vVe526aSji0aU9C65B3OHnmm36wPNCK6/9ce6a1381b2acfb18cd16eadaf6a7749_image.png" host=vennu-development.herokuapp.com request_id=1f7a847c-2447-48f6-87ec-8f2e03510d1a fwd="174.199.58.240" dyno=web.1 connect=1ms service=61ms status=200 bytes=674451 protocol=http
Mar 06 10:15:36 vennu-development heroku/router: at=info method=GET path="/parse/files/vVe526aSji0aU9C65B3OHnmm36wPNCK6/9ce6a1381b2acfb18cd16eadaf6a7749_image.png" host=vennu-development.herokuapp.com request_id=ddb7984f-1622-4c65-aa50-e6365f48fd9d fwd="174.199.58.240" dyno=web.1 connect=3ms service=56ms status=200 bytes=674451 protocol=http
Mar 06 10:15:50 vennu-development heroku/router: at=info method=OPTIONS path="/parse/files/graffiti-berlin-wall-wall-trabi.jpg" host=vennu-development.herokuapp.com request_id=f8454b84-4902-44e9-8103-69d111ade047 fwd="174.199.58.240" dyno=web.1 connect=1ms service=2ms status=200 bytes=497 protocol=https
Mar 06 10:15:50 vennu-development heroku/router: at=info method=POST path="/parse/files/graffiti-berlin-wall-wall-trabi.jpg" host=vennu-development.herokuapp.com request_id=834d6557-c00f-44ae-b907-396f6c408b01 fwd="174.199.58.240" dyno=web.1 connect=1ms service=414ms status=400 bytes=555 protocol=https
@flovilmart
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What file storage adapter are you using?

@ChengGeoff
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We are currently using GridFileAdapter connected to our MongoDB via Heroku.

@flovilmart
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You probably ran out of space then, can you check that?

@ChengGeoff
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We've only used 2/5 GB of storage in mongo. Our production contains much more images than our dev, however it is dev that isn't working. Is there some information I'm missing about the capacity of GridFileAdapter?

@MBDeveloper
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If the file is a json file I found that after version 1.0.24 of the dashboard the file upload hangs.

@ChengGeoff
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In the nodejs script the PFFile for the image encoded in base 64. In the dashboard itself it's a png/jpeg image.

@stale
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stale bot commented Sep 18, 2018

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix label Sep 18, 2018
@stale stale bot closed this as completed Sep 25, 2018
This was referenced Aug 31, 2022
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@flovilmart @MBDeveloper @ChengGeoff