Help Scout: add triggers for conversation thread events (e.g. convo.customer.reply.created, convo.agent.reply.created, convo.note.created) #16372
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enhancement
New feature or request
good first issue
Good for newcomers
help wanted
Extra attention is needed
triaged
For maintainers: This issue has been triaged by a Pipedream employee
trigger / source
New trigger / source request
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Describe the event source. What app is this for, and what event does the trigger correspond to?
This is for the Help Scout integration in Pipedream. We need new, native Pipedream triggers for Help Scout conversation‑thread events—specifically the webhooks fired when a customer reply (convo.customer.reply.created), agent reply (convo.agent.reply.created), or internal note (convo.note.created) is added to an existing conversation.
Please provide a link to the relevant API docs for the specific service / operation this trigger is tied to.
Help Scout Webhooks / Subscriptions API:
https://developer.helpscout.com/subscriptions/webhooks-reference/
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